4 of 4 Apprenticeship Support Engineer Jobs in the South East

Grow and become a first line support technician for all IT support enquiries, dealing with the set-up, administration and support of PCs, laptops, printers and mobile devices onsite and by phone. Provide on-time and high quality IT support to our clients and log all support requests within our ticketing system Role Responsibilities: Providing … 1st Line IT support for clients via Telephone and using Remote Support Software Providing support on client sites Representing Raycon’s presence on client sites Providing mobile telephony support Assisting with client-wide mobile refresh project Logging and updating tickets in the helpdesk ticketing system Passing requests to the Sales team Preparing client equipment (PC hardware … phone PBX Systems, Databases and CCTV systems Remote Monitoring and Management of clients equipment Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position for the right candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level More ❯

You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve IT support tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the business … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and team SLAs are met Respond to customer calls and tickets daily, resolving them within SLA and keep … necessary Contact suppliers where necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo’s product set and … take ownership of improving knowledge Training This is a Level 3 Information Communication Technician Apprenticeship (Support Technician Pathway) Classroom sessions are bi-weekly An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world More ❯

Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems. Role The Field Engineer will be … records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 IT Support Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every 6-8 weeks … your PETA Learning & Development Coach After the successful completion of the apprenticeship, there will be an opportunity for the apprentice to stay in a permanent position as a field engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break). Expected Duration 1 Year More ❯