IT Apprentice (Smiths Group plc)
60 Church Street, Birmingham, England
SMITHS GROUP PLC
IT Operations, Cyber & Data/Analytics) Provide technical support to internal users across multiple regions and languages. Log, triage, and resolve incidents and service requests using ITSM tools (e.g., BMC Helix). Escalate complex issues to second-line support teams. Assist in maintaining knowledge base articles and FAQs. Infrastructure & Applications: (IT Operations, Cyber & Data/Analytics) Support hardware provisioning More ❯
Employment Type: Advanced Apprenticeship
Salary: £24,600 a year
Posted: