IT Support Apprentice
- Hiring Organisation
- Spherica - Pinfold Street Birrmingham
- Location
- Pinfold Street, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
start their career in IT with a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors. As an Apprentice Service Hive Engineer Grade 1, you will play a critical role in providing first-line support. Role Responsibilities Including … limited to: - To get acquainted with the general structure of the Company and understand the way the business functions. - Provide 1st line "deskside" technical support to customers on a variety of devices, systems and technologies, along with supporting the "Tech Hub" facility. - Manage the incident and request queues ...