9 of 9 Apprenticeship Customer Service Jobs in the South West

will support the wider business with day-to-day administrative and operational tasks, helping to ensure the smooth running of internal processes and excellent customer service delivery. The role will also involve travelling to customer sites, so applicants must be able to drive. Role Key responsibilities include … Accurate data entry and maintenance of customer and operational information within company systems Supporting the wider business with administrative tasks, documentation, and internal processes Managing and maintaining digital and paper records in line with company procedures Handling incoming calls and emails, providing professional customer support and routing enquiries ...

software via phone, email, social media, and live chat. Role We are a fast-growing tech business providing two innovative SaaS (Software-as-a-Service) products that help small businesses streamline their daily operations, save time, and grow efficiently. We are looking for a proactive, tech-savvy problem solver … join our customer-facing support team as an apprentice. In this role, you will join our growing team of go-to experts for our platforms, assisting users with queries and guiding them through our software via phone, email, social media, and live chat. What you'll be doing: Provide ...

Provide remote and onsite IT support via phone, email, and ticketing system Keep customers informed with regular updates on their support requests Maintain excellent customer service and professional communication Troubleshoot common hardware, software, and connectivity issues Install, configure, and maintain Windows laptops and desktops along with MacOS devices … continuous improvement initiatives Learn and develop technical skills through mentoring and training Demonstrate a willingness to learn new technologies and adapt to changing customer requirements Training The apprenticeship training will be delivered through a combination of workplace learning and a day a week during term time of college training. ...

seeking to appoint a Software Support Apprentice within our Abloy UK team. You will learn how to ensure that our customers receive 100% customer satisfaction in technical enquiries. Role The successful candidate will be answering technical and user experience tickets through our online helpdesk as well … user guides and other communications. Training There may be an opportunity for a full-time role after successful completion of this apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider CITY OF WOLVERHAMPTON COLLEGE Working Week Monday to Friday, 8am to 5pm (8am to 1pm on Friday ...

alongside experienced engineers and consultants to provide technical support to our customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote based … will occasionally be required to visit customer sites across the East of England and surrounding areas to assist with installations, support visits and project work. Your responsibilities will include: Helpdesk & Customer Support: Providing first-line technical support via telephone, email and remote support tools Logging, updating and managing ...

join a rapidly growing business and develop an exciting career in IT. This company is a small, friendly team who live and breathe exceptional customer service, all with a great sense of humour. Working on the helpdesk, you’ll learn how to handle support requests from clients. Role … from a team of true experts. Responsibilities Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows based networks, systems, desktop and cloud applications. You’ll also have the opportunity to be involved in the planning ...

Digital Team, the apprentice will assist in maintaining website content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This … general guide to duties and responsibilities. You will be supported throughout the apprenticeship, and duties will develop in line with skills, training and service needs: Maintaining and improving the council’s digital services and online processes Support the Digital Team in responding to requests received through the shared inbox ...

following. Your duties and responsibilities in this role will consist of: Our Internal CAD CAM modules. Software Installation. Solutions for questions, both direct customer engagement and offline through our support systems. Researching and documenting solutions. Creating and configuring machine parameters. Training Information communications technician Level 3 (A level). … configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras. Address IT issues by prioritising in response to customer service level agreements. Administer security access requirements and permissions for stakeholders escalating as necessary. For example, password resets. Support the roll ...

forwarding details as appropriate Handle internal and external enquiries (including employers and learners, via email, telephone and face-to-face), providing effective and efficient customer service Answer the centre intercom, providing the required greeting and ensuring only authorised visitors are granted access to the building Greet visitors ...