8 of 8 Apprenticeship Customer Service Jobs in the South West

your career in data and business operations with Testo Industrial Services. As a Data & Operations Apprentice, you'll gain hands-on experience working with customer service, operations and logistics data, supporting the smooth running for the business while developing valuable data and analytical skills. Role As a Data … Operations Technician Apprentice, you will support the day-to-day operations of the business across order fulfilment and logistics functions. You will work with customer, operational and logistics data to ensure records are accurate, orders are processed efficiently and customers receive excellent service. This is an excellent opportunity ...

time technical role based either on the remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly … Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team ...

appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error logs, backups and red box errors received into the support folder, using appropriate … First-Time result before implementation Support the development and implementation of changes, upgrades and new functionality, including assisting the onsite team during go-live Customer and User Support: Provide technical and application support to customers through telephone, email and other appropriate communication channels Take incoming calls and deal with ...

grow, you'll get involved in our IT transformation projects. Key responsibilities and accountabilities IT support Log, prioritise and resolve support tickets on our service desk, in person, by phone and remotely. Find and fix hardware and software problems on Windows laptops, desktops, printers and phones. Escalate issues … experience such as building a PC, setting up a home network or fixing family devices Familiarity with Windows and Microsoft 365 apps Some customer service experience, whether part-time, voluntary or at school An interest in cloud, cyber security or networking Training ICT (Information Communications Technician) Level ...

complex technical issues to senior engineers where required Assist with device setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with users Create and maintain technical documentation and knowledge base articles Participate in training and development activities … solutions for a large portfolio of customers. We have been growing since being established in 2001 fuelled by our commitment to innovation and exceptional customer service. ...

member of the IT team, you will support the IT Administrator to provide an efficient and reliable service to approximately 50 users both onsite and working remotely. You will be an integral member of the team, and a key player in the day-today activities to ensure we deliver … products to our customers. Role Deal with day-to-day IT support requests from users via phone, email, and Microsoft Teams whilst providing excellent customer service Support both Windows & Mac hardware/software including iOS mobile devices Supporting our Enterprise resource planning (ERP) software Meeting room and desk ...

Data is a growing communications and IT services provider, delivering reliable voice, data, and IT solutions to business customers. We pride ourselves on excellent customer service, technical expertise, and developing talent from the ground up. ...

permissions. Maintain accurate IT asset and inventory records. Assist with software installations, updates and system maintenance. Support the IT team with ongoing projects and service improvements. Ensure all work is carried out in line with the Trust policies and data protection requirements Training As an IT Support Technician apprentice … networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support ...