12 of 12 Apprenticeship Customer Service Jobs in the South West

A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc looking for a Customer Service Representative to engage with the client's needs and requirements. Role Dealing with customers logging faults/service issues across telephone lines and broadband Data Entry Diary Management Administrative Duties Training Opportunity to … become a permanent employee. Apprenticeship Standard Customer service specialist (level 3) Training Provider CASTLE & CO TRAINING LIMITED Working Week Monday – Friday, between 8:45am – 5:30pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 21st November 2025 Start Date Monday, 1st December 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills … Customer care skills Problem solving skills Administrative skills Number skills About the Employer THE COMMS GUYS LIMITED A telecoms company specialising in Hosted VoIP systems, Phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc. More ❯

The IT Operations Apprentice, based on the service desk, will provide basic technical support to Foundation staff, focusing on customer service and assisting with day-to-day IT queries. This role is ideal for someone with strong communication skills, a commitment to delivering outstanding customer service, and a willingness to learn and develop. Role Key … responsibilities Provide first-line support to end-users, resolving basic IT issues related to operating systems, applications, and hardware, ensuring high levels of customer satisfaction. Utilize the Service Desk tool to manage and update support tickets, ensuring all tickets are handled promptly and kept up to date. Monitor and maintain compliance with Service Level Agreements, prioritising and … occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 This apprenticeship provides structured learning and mentorship, enabling the successful candidate to build a foundation within IT Service Management. On completion, the apprentice will be well-equipped to progress into a permanent 1st Line Service Desk Engineer position or similar IT support role within the organisation. More ❯

Join a well established business in Birmingham and kickstart your career in technology and customer services. This apprenticeship is a fantastic opportunity to gain hands on experience, develop technical skills, and work with a supportive team. Role As a Technical Customer Service Apprentice, you’ll be the first point of contact for customers, helping to solve technical … troubleshooting and resolving technical issues efficiently and effectively. Learn and carry out the configuration of technology systems for end users. Collaborate with internal teams to ensure seamless delivery and customer satisfaction. Maintain accurate records of support requests and resolutions. Training Teaching and learning the skills, knowledge and behaviours within Customer Services The company plan to offer long term … career opportunity on successful completion of this apprenticeship. Apprenticeship Standard Customer service specialist (level 3) Training Provider THE NVQ TRAINING CENTRE LIMITED Working Week 9am to 5pm Monday to Friday Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 24th November 2025 Start Date Monday, 1st December 2025 Desired Skills Analytical skills Attention to detail More ❯

delivering technical support to clients across multiple locations, including schools and business environments. You’ll learn how to install, maintain, and troubleshoot hardware and software systems while developing your customer service and problem-solving skills. Role Main role/Responsibilities [will include but not be limited to]: Travel to schools and business customer sites to provide on … site IT support. This is a field-based role requiring regular travel to customer sites, so a willingness to be mobile and work independently is essential. You will be provided with a company car as well! Assist in the installation, configuration, and maintenance of desktops, laptops, tablets, printers, and networking equipment. Respond to support tickets and escalate complex issues … and documentation on-site. Ensure all work is performed in line with data protection and safeguarding policies, particularly when working in schools. Maintain a high level of professionalism and customer service at all times. Learn from experienced engineers and participate in relevant training and certification programmes. Desirable Skills: Professionalism. Customer service. Good hygiene. Punctuality. Personal Qualities: Friendly More ❯

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the Service Desk channels Use service monitoring tools to aid problem solving and service delivery Use automation where possible to … working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated Service Desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … 9am - 5pm Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Thursday, 11th December 2025 Start Date Thursday, 18th December 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving and service delivery Use automation where possible to … working remotely as well as on-site. Interact with internal teams and 3rd party vendors as appropriate as part of the supply/delivery/support chain Handle escalated service desk tickets, incident management and service requests as appropriate Contribute to and resolve escalated customer, supplier, and vendor issues Develop and demonstrate an understanding of customer … 9am – 5pm. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Wednesday, 3rd December 2025 Start Date Wednesday, 10th December 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯

as the first point of contact on IT Support for all customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set company service level agreements. To be a proactive member of the Service Desk Team. Role To provide a professional & personal first … 2nd Line Helpdesk Technicians Undertake simple maintenance tasks for monitored systems To proactively contact and chase customers until a resolution has been achieved, or the issue is escalated Prepare Customer Hardware ready for use, such as building/configuring customer PCs, servers or printers Installing Software and building computers for customers Take on ad hoc project work as … 9am - 6pm. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 12th December 2025 Start Date Friday, 19th December 2025 Desired Skills Communication skills IT skills Customer care skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the Employer EVERYTHING TECH LIMITED Everything More ❯

Technocure is seeking a friendly and customer-focused Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing excellent customer service, building relationships with customers, and promoting our products and services. Role Answering sales calls and replying to any sales inquiry through emails Answering any technical questions that the clients may … and English GCSE, grade Grade 5 or Equivalent (Essential) About the Employer TECHNOCURE LTD Our mission is to provide high-quality and cost-effective IT services that meet our customer’s needs. We manage and support all our IT service solutions using cutting-edge technology. With the utmost quality and consistency, we make technology an asset for our More ❯

Year 10 Months Positions Available 1 Closing Date Sunday, 30th November 2025 Start Date Monday, 8th December 2025 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade C/4 (Essential More ❯

grade Pass (Essential) Maths GCSE, grade Pass (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is a leading independent provider of satellite communications and IT management solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering More ❯

will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This Level 3 apprenticeship provides everything you need to kickstart your career in IT. You'll learn about ticket management, troubleshooting, system patching, and more – all while gaining … be confirmed. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Monday, 8th December 2025 Start Date Tuesday, 9th December 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Willingness to learn Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer STRIPE OLT LTD We’re an award More ❯

ideal for someone with an interest in computer-based systems and data. As they will be involved in a wide range of tasks from setting electoral projects to supporting customer communications, they should be personable and organised, Role Basic administration duties Updating production planning boards 1st line support for the systems team by answering project queries both internally and … externally Processing customer data ensuring its suitability for the required process Processing candidate information to ensure suitability for the project Building and proofing electoral projects on the Online Voting Platform Setting customer communications in the email distribution software Supporting the team in delivery of live meeting events Training Business Administrator Level 3. Upon successful completion of the apprenticeship … Print Image Network is a leading provider of print management solutions, serving both private and public sector clients. Our commitment to excellence has been recognised by being awarded 2025 customer services team of the year by Print Week, whilst also being highly commended in the 2025 company of the year category. More ❯