1 to 25 of 54 Apprenticeship Customer Service Jobs in the South West

to our customers which makes us one of the cheapest printing companies in the UK. All this without compromising on quality, turnaround, or great customer service that's worth talking about. more »

will encompass diagnosing problems, troubleshooting, and promptly resolving technical issues. Confidence in taking ownership of incidents is crucial to ensuring the highest level of customer service. Additionally, you will be responsible for overseeing the day-to-day operations of the service desk, ensuring timely escalation of issues to more »

to support the learner experience, plus more. Role To support the Lead Business Officer (MIS) to ensure delivery of an effective, efficient & compliant MIS Service and the post holder is required to: Provide guidance and assistance to all college staff in the provision of and access to information to … for our learners Be proactive in liaising and supporting other College departments and partners in resolving queries and meeting agreed objectives Have an excellent customer service approach and provide information and assistance in relation to the requirements of the role as and when necessary Provide support and coaching … on other College sites to support the Academic Management team Ensure that MIS Management are aware of any service issues or concerns Deliver an effective on-site MIS Service across all College campuses GENERIC DUTIES AND TASKS: In addition to the requirements of the post above, the post more »

Closing Date Thursday, 4th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English … used bikes along with a wide range of clothing & accessories. Both stores are fully Authorised Triumph & Yamaha dealerships offering the fully approved level of customer service. more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Sunday, 21st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

hands-on experience, expert mentorship, and a pathway to a successful IT career. Roles and Responsibilities (Will include but not limited to): Work to service level agreements and business deadlines Work towards high quality customer service skills Ability to work as part of a team and unsupervised … Answer telephone calls/emails professionally and promptly Full training to be provided by Baltic Apprenticeships and ITPS. Desired qualities, skills and knowledge: Excellent Customer Service Skills Interest in and some knowledge/exposure to IT such as building/owning PC or assisting family members or friends more »

expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer … an extra holiday! Pension scheme Table tennis and pool table in the office Regular team social events Desired Qualities, Skills and Knowledge: Be highly customer focused and able to provide excellent customer service. Be excited by new cutting edge technology and have a drive for learning. Excellent written more »

for a Level 3 Apprenticeship in Information Communication Technology whilst gaining practical work experience. Role You will be working as part of the Technology Service Desk, with placements across the technology department to gain a good understanding of all Technology aspects and lifecycle. As part of your job role … Months Positions Available 1 Closing Date Thursday, 4th July 2024 Start Date Sunday, 7th July 2024 Desired Skills Team working Initiative Communication skills Customer care skills IT skills Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the Employer Sanctuary Group One … a range of other services including maintenance, care and telecare, all of which are delivered by our resolute employees who are completely committed to customer service. more »

Become a Level 2 Customer Service Apprentice in our store and you’ll have everything you need to truly realise your potential - with experience in a full-time role and the support of a global brand, all whilst earning a real wage. You'll be giving customers top … orders Efficiently answer telephone calls to the store Advising customers their hearing aids/glasses are ready or delayed as appropriate. Training Level 2 Customer Service Practitioner English and maths Functional Skills if necessary How training will be delivered is to be confirmed. At the end of your … apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles. Apprenticeship Standard Customer service practitioner (level 2) Training Provider SPECSAVERS more »

for an apprentice to join our small but busy online store. We’re looking for a positive, energetic apprentice to work in our busy Customer Service & IT Team for online sales. You will be fully supported in your job role with a member of staff. Duties include live … Interaction with internal and external customers. Role Live Interaction with internal and external customers Diverse customer base with complex needs Discuss customers needs Explain about the products and services available Handling of complex queries/complaints Printing off orders daily Understanding the core values of the business Telephone enquiries …/answering emails Analyse data and recommend improvements Using Linnworks Listing products General admin duties Training Customer Service Practitioner Standard L2. This is a work-based qualification with college attendance one day a month. On completion of the apprenticeship you may be considered for a role within the more »

as an ICT Support Technician. The successful candidate will provide technical support to customers and gain a level 3 in Information Communication Technician. Role Customer Support: Provide technical support to customers (internal and external) through various communication channels including phone, email, and live chat Troubleshooting and Diagnosis Use appropriate … and Hardware Configuration: Install and configure software and hardware, including mobile apps, printers, projectors, scanners and cameras Issue Prioritization: Prioritize IT issues based on customer service level agreements to ensure timely resolution Security Access Management: Administer security access requirements and permissions for stakeholders, including password resets, and escalate … Months Positions Available 1 Closing Date Wednesday, 14th August 2024 Start Date Wednesday, 28th August 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Presentation skills Administrative skills Analytical skills Team working Initiative Qualifications Maths and English GCSE or equivalent, grade 4 (Essential) About the Employer more »

ordinating demos of the system for the Solutions Expert. Role As part of Dashing’s drive to bring their transformational offer to a new customer base, the need has arisen for a dedicated New Business Salesperson to support their sales activity. You will become an integral part of Dashing … leads to be passed on to the Solutions team Answering potential customers' questions and coordinating additional information as required Keeping up with product and service information and updates Creating and maintaining the CRM with current and potential customers and opportunities Producing sales documentation and reports as required Market research … customer base for competitors) Assisting in the creation of new marketing content based on feedback of sales calls Act in a positive and constructive way to help develop and maintain the company brand Training Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell more »

within Level 2 and looking to advance their skills/knowledge. The successful candidate will provide an efficient and effective clerical and administrative support service to the IT Operations Team in accordance with relevant policies and procedures. Working as part of the IT Operations Team, you will support with … and act as administrative support for the asset management and purchasing function. This is a hands-on role and as part of the support service you will be required to answer contacts via e-mail, in person, self-service requests and by phone in a timely manner. You … will provide an efficient, accurate and high-quality support service maintaining a professional and highly confidential approach to work at all times. Main duties of the job Working within the IT Operations Team to efficiently undertake basic administration and clerical duties which may include the following duties as directed more »

Our Customer Service Advisors are the main point of contact for customers when their vehicles are with us for maintenance or repair. We are looking for passionate, enthusiastic apprentices to join our team and help us to deliver a customer service experience that will delight our … customers and encourage their continued loyalty. Role The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments … bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: • Customer Service: Arranging bookings and appointments, talking to customers both face to face and more »

and lettings team by way of an administrative role. Role To create property details, flyers, and marketing material To help in providing an aftercare service to our clients Arranging property viewings, valuations and survey appointments Action price reductions, amend particulars, window cards, and websites Referencing potential tenants, preparing tenancy … right to rent checks, etc. Organising contractors to attend to maintenance issues and liaising with landlords & tenants where applicable Sales progression Training Level 2 Customer Service Practitioner certificate Attendance of 1 workshop per month over the year Regular assessors contact and support If you have not already achieved … by your assessor End point assessment to achieve your final apprenticeship grade Progression to negotiators, valuers and office managers within the company. Apprenticeship Standard Customer service practitioner (level 2) Training Provider WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION Working Week Monday to Friday 08:45 am - 6 pm more »

completion Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently Customer Communication: Inform customers of updates and progress for their incidents and requests, providing exceptional customer service and ensuring users are informed and more »

full-time wage. Duties include; booking eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Monday, 15th July 2024 Start Date Tuesday, 30th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

recruiting for an outgoing, confident and highly driven candidate to join their busy recruitment team in Chester. Ideally you will have previous business administration, customer service and sales experience. Excellent scope for progression. Role Assist in building and nurturing relationships with existing clients to understand their hiring needs … Closing Date Monday, 1st July 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Motivate to meet targets Willingness to learn and grow Confident and … the start of our journey in 2013 we have continued to develop cutting edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place. more »

the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions, both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

Looking for IT Repair Technician Apprentice, role involves working alongside the Managing Director in a fast paced environment to provide support with customer repairs. Role As a direct point of contact for our customers, you will be required to provide excellent customer service, sound advice, diagnose problems … MacBook’s & PC’s) Hardware upgrades for all devices Providing remote and on-site support for local business’ Software upgrades – Mac OS & Windows OS Customer Data Backup & Recovery Installation of basic software such as Office packages & Anti-Virus suites Basic fault finding Liaising with customers, logging and updating tickets … Closing Date Wednesday, 31st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Hardware skills - desirable Network skills - desirable Window/Mac OS Qualifications English and maths GCSE or equivalent more »

someone with excellent rapport building skills and is comfortable & confident speaking to people on the phone & in person who is able to demonstrate outstanding customer service. Duties include placing job adverts for roles across our target areas plus more. Role Responsibilities will include, but are not limited to: Supporting more »

Are you passionate about eCommerce and customer service? Do you thrive in a dynamic, fun, and supportive environment? Iconography Ltd, a leading web design and ecommerce agency, is seeking an enthusiastic Client Support Specialist to join our fantastic team. Role As a Client Support Specialist, you’ll be … Closing Date Monday, 1st July 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Team working Initiative Qualifications English GCSE or equivalent, grade C/4 or above (Essential) Maths more »

part of a forward-thinking business, all whilst earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Wednesday, 10th July 2024 Start Date Monday, 22nd July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Friendly Qualifications Maths GCSE or equivalent, grade 9-3 (A*-D) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers more »

Bolton, Manchester, and the surrounding areas. Established in 2022 as a Family Business property specialist, our vision was clear: to elevate the standard of customer service in buying, selling, letting, and property management. Whether you're purchasing, selling, or renting your property or business through us, we guarantee … a first-class service with a personal touch. Our values of honesty, support, and trust are at the CORE of everything we do, delivered in a professional and approachable manner. With over 15 years of experience, we've meticulously refined our processes to ensure our clients are at the more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »