1 of 1 Apprenticeship IT Engineer Jobs in the South West

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Apprenticeship supported by a friendly and approachable team, and you will be mentored throughout your apprenticeship journey by the companies' former and current apprentices. Role To provide a professional & personal first point … of contact to customers for their IT support queries. Provide 1st line IT support through numerous channels of communication including email, telephone, internal requests and automated alerts. Troubleshooting issues and logging them into the company ticket system. To ensure all support requests and incidents via any inbound channel …/configuring customer PCs, servers or printers. Installing Software and building computers for customers. Take on ad hoc project work as directed by the IT Helpdesk Manager. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed More ❯