Technical Helpdesk IT Support Technician Apprentice
- Hiring Organisation
- EDUCATION & IT LIMITED
- Location
- 12, The Wharf, 16 Bridge Street, Birmingham, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,918.80 to £24,126.96 a year
problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital … that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...