Technical Helpdesk IT Support Technician Apprentice
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
Administer help desk software Redirect problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship … Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted: