1 of 1 Apprenticeship Proactive Monitoring Jobs in the South West

We are looking for a proactive and customer-focused Apprentice Unified Comms Engineer to strengthen our technical support department. In this role, you will be the first point of contact for internal and external users experiencing technical issues and will provide timely and effective resolutions. Role First point of … IT systems. Escalation: Escalate complex issues to higher level technical teams Troubleshooting: Utilise available tools and knowledge base to troubleshoot common technical issues. System monitoring: Assist with proactive monitoring of critical IT systems and escalate potential issues Training The company may offer a full-time position at More ❯