1 of 1 Apprenticeship Support Assistant Jobs in the South West

products. Role Digital Product Knowledge & Delivery Build a strong understanding of digital learning tools (Achieve, iClicker) and best-selling textbook titles, so you can confidently discuss, demo, customise and support these products Support the setup of Achieve courses for instructors—customising content to align with syllabi, updating courses for new editions, and scheduling assignments to drive usage and … demos or onboarding training sessions for new adoptions as requested by the sales team. Learn to use consultative questioning to understand each instructor’s goals and teaching needs. Customer Support & Adoption Success Take the lead in supporting course trials—making sure instructors have what they need, usage is tracked, and feedback is collected to help convert trials into full … desk research and data analysis (with direction from the Associate Director of Sales). Always pass along any new sales leads that arise from customer conversations or training sessions. Support the sales team by ensuring digital activity is properly tracked in Salesforce, and help deliver and log course access information as needed. Communication, Troubleshooting & Collaboration Be the first point More ❯