1 to 2 of 2 Apprenticeship Customer Experience Jobs in South Yorkshire

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »

Knowledge: Excellent communication skills essential. Ability to manage a diverse workload and work calmly under pressure with an organised and methodical approach to tasks. Customer experience remaining the driver at all times. Exceptional team working skills. Grade 5/C in GCSE English and Grade 4/C … in GCSE Maths Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Technician. Next Steps: If this sounds like the role for you, send us an application! Once we receive more »