IT Support Technician Apprenticeship
- Hiring Organisation
- Oaklands College
- Location
- St. Albans Campus, Oaklands, St. Albans, Hertfordshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,540 a year
students across the college, ensuring the smooth operation of IT systems and services. This role is essential in maintaining a high standard of customer service and resolving IT issues efficiently to support teaching, learning, and administrative functions. Role Act as the first point of contact … related queries via phone, email, in-person and through the Service desk Log, track, and resolve support tickets using the college’s helpdesk system Troubleshoot and resolve basic hardware, software, and network issues Set up and maintain user accounts, passwords, and permissions in line with college policies Install, configure ...