2 of 2 Apprenticeship Customer Service Jobs in Staffordshire

We’re looking for an IT Service Desk Apprentice to gain hands-on experience supporting users across a dynamic professional environment. You’ll play a key role in supporting the IT team by assisting staff with a wide range of technical issues and gaining hands-on experience troubleshooting hardware, software and network problems. Role Providing first-line support for … offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining service standards Collaborating with the Service Desk Manager and wider teams to resolve cross-functional issues Delivering great customer service by responding to user queries promptly and More ❯

You will be responsible for proving excellent IT support and customer service, to both internal and external users. You will work with the Regional IT Manager and Senior IT Technician to support the IT systems, applications and associated software at the school. Role Provide high-quality technical support and advice to the school. Prepare devices for use, including … Days and shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Tuesday, 5th August 2025 Start Date Tuesday, 12th August 2025 Desired Skills Customer care skills Problem solving skills Team working Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ (D or above) (Essential) About the More ❯