2 of 2 Apprenticeship Customer Service Jobs in Staffordshire

system upgrades, installations, and maintenance. Contribute to project workstreams by helping gather requirements, testing systems, and preparing documentation. Help maintain IT records, asset registers, and project documentation. Provide excellent customer service and communicate clearly with colleagues at all levels. Ensure compliance with company policies, data protection, and cybersecurity best practices. What You’ll Learn Practical IT skills including … and developing. However, the ideal candidate will have: A genuine interest in IT and technology. Good problem-solving skills and a willingness to learn. Strong communication skills with a customer-focused approach. Ability to work as part of a team and take initiative when needed. Basic knowledge of Microsoft Office 365 and IT equipment is desirable but not essential. … and 4pm. Expected Duration 1 Year 4 Months Positions Available 1 Closing Date Sunday, 9th November 2025 Start Date Monday, 1st December 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Team working Initiative Qualifications English GCSE, grade 4 (C) (Essential) Maths GCSE, grade 4 (C) (Essential) About the Employer REINFORCEMENT SOLUTIONS LIMITED A leading More ❯

installation. Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all areas of the ICT department are presented in a professional … will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll get hands … the leading UK-based manufacturer and supplier of energy efficient and low maintenance building products including windows, doors and fascia systems with some of the best known manufacturing and service names in the sector. Group businesses also produce high quality cladding, guttering, decking and prefabricated building components. Epwin Group takes a strong ethical stance in its manufacturing and distribution More ❯