2 of 2 Apprenticeship IT Support Jobs in Staffordshire

This is a varied role combining IT support responsibilities with valuable business administration duties within a growing IT services company. Role You will provide: Helpdesk support via email and telephone Assisting customers with IT-related enquiries and helping to resolve technical issues. Following issue resolution … Accurately maintain customer records Update service tickets, document solutions and ensure systems are kept up to date. Alongside technical support, you will assist with a range of business administration activities including: Customer communications Scheduling visits and installations Preparing documentation Maintaining records Processing business information Supporting general office operations. Help ...

looking to start your career in IT Support, we have an exciting opportunity for an Apprentice IT Support Engineer to join our team at SSC Laser in Hixon. Role Working alongside our IT Manager, you'll provide first-line support across the business, assisting … with day-to-day IT requests as well as a variety of exciting projects. Key responsibilities: As part of the role, we'll support you in completing a Level 3 Information Communications Technician (ICT) Apprenticeship, providing structured training, hands-on experience and ongoing coaching to help you build ...