Infrastructure Engineer Apprentice (Next2IT)
- Hiring Organisation
- NEXT2IT LTD
- Location
- 6 Marconi Gate, Staffordshire Technology Park, Stafford, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
hybrid domains as part of the Next2IT Service Desk. Role This role combines project delivery with second-line support across multiple Next2IT clients. The Infrastructure Engineer Apprentice will play a key part in our customer support chain, providing effective technical support and helping to maintain high levels of customer … other support teams to facilitate issue resolution Document resolution procedures and update the knowledge base Ensure proactive monitoring and support of the IT infrastructure, including effective, regular, and well-planned maintenance to minimise downtime and impact to clients Ensure that all system changes follow company change management processes Produce ...