3 of 3 Apprenticeship Problem-Solving Jobs in Staffordshire

A Typical Day in the Job: Resolving application and hardware issues. Giving server and network support Working as part of a helpdesk to solve IT issues. Troubleshooting and problem-solving Assisting clients over the phone, email, and other platforms to resolve issues. Working within a ticketing system - troubleshooting using Cherwell, Bomgar, RMM, Citrix. Assist with roll out and More ❯

Qualities, Skills and Knowledge Technical troubleshooting: Ability to diagnose and resolve hardware, software, and network issues. Communication skills: Clear and professional communication with internal staff and external customers. Problem-solving: Logical thinking and ability to find solutions under pressure. Time management: Prioritising tasks, logging work accurately, and meeting SLAs. Teamwork: Ability to collaborate with colleagues and support the More ❯

Available 1 Closing Date Saturday, 20th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Logical Team working Initiative Non judgemental Qualifications English GCSE, grade 4-9 (Essential) Maths GCSE, grade 4-9 (Essential) About the Employer LA More ❯