IT Analyst Apprentice
- Hiring Organisation
- WHIZZ SOLUTIONS LTD
- Location
- Caxton Point Business Centre Caxton Way, Stevenage, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
ticketing systems Log, categorise, and manage support tickets to resolution or escalation Assist with Windows 11 troubleshooting, configuration, and general desktop support Support Microsoft 365 applications, including account management and basic administration Build, configure, and deploy laptops and other end-user devices Perform basic server checks and assist with … work as part of a team in a hybrid environment Desirable Skills (Not Essential) Basic understanding of computer hardware and operating systems Familiarity with Microsoft 365 and Windows operating systems. Previous customer service experience Knowledge of ticketing systems or ITIL concepts Full UK Driving Licence (required for occasional site ...