ICT Apprentice
Signal Point Bredbury Park Way, Bredbury, Stockport, England
VCG TECHNOLOGY SERVICES LIMITED
Incident and Service Request Management: · Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. · Log all incidents accurately and in detail within the ITSM system, ensuring complete records of actions taken. · Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,200 a year
Posted: