Customer Support Apprenticeship
Ipswich, Suffolk, East Anglia, United Kingdom
CT SKILLS LIMITED
customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close cases on CRM once complete. Customer care calls. Operate HubSpot chat function more »
Employment Type: Intermediate apprenticeships
Salary: £14,000
Posted: