1 to 3 of 3 Apprenticeship Customer Service Jobs in Suffolk

but also ensure you have a successful career with Kia whilst maximising personal growth. Role Duties will include (but will not be limited to): Customer contact and experience Taking customer bookings and scheduling services and repairs Communicating the customers work and faults to the vehicle technicians Handling customer … orders from customers both face to face and over the phone Maintaining an ordered stock room and finding parts from stock Training Level 3 Customer service specialist Apprenticeship Standard qualification Apprentices will be working and will be trained within the dealership and a skills coach will visit at … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, daytime hours. Shifts to be confirmed. Expected Duration 15 Months Positions more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer Service Specialist Level 3 Sales qualification, (City and Guilds Level 3 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge Delivery method and location of training to be confirmed A full-time career within the automotive industry, with more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »