1 of 1 Apprenticeship Microsoft Office Jobs in Suffolk

DPS Technology Group is a well-established, Business focused, ICT Company based in Suffolk. As an HP and Microsoft partner amongst others, DPS offers best of breed products and solutions for the SME sector. Operating both remotely and on-site, DPS supplies, installations and continues to support its customers … resolve IT issues for end users. Install and maintain IT hardware, including laptops, desktops, and mobile devices. Assist with managing cloud environments, such as Microsoft 365. Set up user accounts, manage profiles, and handle password-related issues. Collaborate with senior engineers on escalated support tickets. Escalate calls to third … service skills and confident communication abilities Enthusiastic, eager to learn, and a team player Some experience troubleshooting common desktop issues Basic knowledge of MS Office applications like Word and Excel Familiarity with setting up and configuring PCs, laptops and tablets Your Training with Baltic: This apprenticeship provides the More ❯