Helpdesk Technician Apprentice
- Hiring Organisation
- CENTURY LOGISTICS LTD
- Location
- Metro Supply Chain Holdings (UK) Ltd, Saxham Business Park, Bury St. Edmunds, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £26,500 a year
Support: Provide first-level support for business applications, including the Warehouse Management System (WMS) Troubleshoot routine WMS issues (e.g., login problems, scanning issues, basic workflow errors) Escalate complex application problems to the relevant application support or development teams Service Desk: Proactively monitor service desk metrics and contribute to continuous improvement ...