IT Apprenticeship
- Hiring Organisation
- Hero IT Support
- Location
- Sussex Innovation Centre, Science Park Square, Falmer, Brighton, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
experience. The successful apprentice will join a supportive and friendly technical team. Role Setting up client accounts and passwords using Windows Group Policy Management … Office 365. Effectively communicating via email, telephone, and face-to-face interactions to offer technical advice and guidance on-site. Utilising their ticketing system to guide clients through issue resolution and adhere there 2 hour critical and 8-hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner, PowerShell ...