1 of 1 Apprenticeship Customer Service Jobs in Teesside

calls to existing, low-spend, dormant, and potential customers; follow up on leads. Manage inbound sales enquiries efficiently. Support the development of a robust sales pipeline by identifying new customer opportunities. Build and maintain strong relationships with customers. Handle customer queries and resolve issues promptly, providing outstanding customer service. Assist in maintaining and developing customer relationships … via telephone and email. Monitor customer accounts and provide feedback or reports on customer activity, preferences, and satisfaction. Record all calls, contacts, and sales activities accurately in the CRM system. Manage sales administration tasks, including order processing, generating quotes, and updating relevant customer information. Prepare reports on sales performance and customer feedback as required. Participate in … team meetings, sharing insights, challenges, and best practices to support overall team performance. Provide insights into market trends, competitor activity, and customer needs to improve lead generation and conversion strategies. Training A fully work-based programme undertaking Level 4 Sales Executive Apprenticeship Standard qualification over 18-months. You will receive support from your employer's mentor throughout as well More ❯