IT Support Apprenticeship
Stafford Park 6, Telford, England
EPWIN GROUP PLC
a friendly, supportive team where no two days are the same. Role Print queue administration and user access. New equipment ordering and installation. Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to … using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person. Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions … but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll get hands-on experience in all areas of technical support, from configuring devices More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,500 a year
Posted: