1 of 1 Apprenticeship Customer Service Jobs in Tewkesbury

information required in order to correctly prioritise tickets Resolving technical tickets both at supported schools and remotely Escalate tickets to next line within the SLAs Communicating ticket progress with customer contact Advise and adhere to recommended security guidelines Achieving training goals set by your line manager in your Personal Development Plan Provide on-site assistance to customers within their … available upon completion of the apprenticeship Desired Qualities, Skills and Knowledge: Passion for IT Good communication skills Ability to work as a team Committed to learning and developing Prior customer service is preferred but not essential Grade 4/C in Maths and 5/C in English GCSE Your Training with Baltic Apprenticeships This Level 3 apprenticeship More ❯