3 of 3 Apprenticeship Customer Service Jobs in the Thames Valley

range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements are met Promptly completing any admin ...

business telephony solutions, catering to businesses and care homes across the UK. Role Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems … escalating complex issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression ...

build the skills to help maintain the IT systems that power world class scientific research and innovation. If you’re a problem solver, value customer service and are eager to learn and develop your digital skills, we’d love to hear from you. Role Providing first-line support … Closing Date Monday, 2nd February 2026 Start Date Thursday, 3rd September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 or above (Essential) Maths GCSE, grade 4 or above (Essential ...