ICT Apprentice
- Hiring Organisation
- Buckinghamshire County Council
- Location
- County Hall, Walton Street, Aylesbury, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,392 to £24,454.04 a year
Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical … customer requests, issues, complaints, and queries. Working alongside experienced IT professionals you will be mentored and trained in the use of various IT systems and software packages. Your duties will include: Diagnosing & resolving software, hardware and networking incidents Learning how to use a range of IT support tools Recording ...