3 of 3 Apprenticeship Customer Service Jobs in the Thames Valley

businesses it supports. Working with organisations across Oxfordshire, Bluespires provides practical, tailored IT solutions delivered without unnecessary jargon, placing strong relationships and excellent customer service at the heart of everything it does. The company is growing and is now looking to invest in the next generation … Desired Qualities, Skills and Knowledge Previous experience in a busy IT support/helpdesk environment. Experience supporting Microsoft Modern Workplace environments and Technologies. Excellent customer service and communication skills, you're someone who can explain technical things clearly and helpfully. Willingness to learn. Accuracy in following instructions, configuring ...

business telephony solutions, catering to businesses and care homes across the UK. Role Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems … escalating complex issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Training Career progression ...

build the skills to help maintain the IT systems that power world class scientific research and innovation. If you’re a problem solver, value customer service and are eager to learn and develop your digital skills, we’d love to hear from you. Role Providing first-line support … Closing Date Monday, 2nd February 2026 Start Date Thursday, 3rd September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 or above (Essential) Maths GCSE, grade 4 or above (Essential ...