Application Support Apprentice
11, Whittle Court, Knowlhill, Milton Keynes, England
DESIGNER SOFTWARE LIMITED
performance and respond to alerts to minimize downtime. Work closely with development and infrastructure teams to resolve complex technical issues. Document support processes, known issues, and resolution steps. Conduct root cause analysis for recurring incidents and recommend long-term solutions. Assist in user training, onboarding, and support documentation. Maintain SLAs and ensure timely resolution of support tickets. More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted: