2 of 2 Apprenticeship Service Delivery Jobs in the Thames Valley

provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas. This will include support, customer service and project work. Reporting to the service lead, your duties will include: Install, support and service business customers Handle telephone calls … line support to clients- via telephone, email and remote working Provide on-site support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need ...

upkeep of our client’s workstations and servers. As a core member of a growing team, you will also work closely alongside our Service Delivery Manager to help maintain and improve the support services. Role Perform 1st line duties Communicate with our clients verbally (via telephone) and written ...