IT Support Technician Apprentice (L3) – SA Group – Trowbridge, BA14 0XB – £21,000p/a – 40 hrs/w
- Hiring Organisation
- S A GROUP LIMITED
- Location
- NEWBURY HOUSE, AINTREE AVENUE, WHITE HORSE BUSINESS PARK, TROWBRIDGE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £21,000 a year
begin a career in the IT industry. Key responsibilities: Respond to IT support requests via phone, email, chat or ticketing systems Provide first line technical support for hardware, software, network and application issues Create and manage user accounts and user access for multiple line … essential. GCSE in IT or Science related subject would be beneficial. Knowledge of windows and macOS, with some experience with Linux operating systems Familiarity with Microsoft technologies including Microsoft 365, office and Azure Basic understanding of network concepts (TCP/IP, DNS, DHCP) Experience with Active Directory ...