Information Communications Technician Apprenticeship
8 Camberwell Way, Doxford Park, Sunderland, England
FAIRSTONE GROUP LIMITED
printers, mobile devices, and applications. Log and document incidents and service requests accurately in the IT service management system. Reset passwords and manage user accounts using tools like Active Directory or Microsoft 365. Escalate unresolved or complex issues to 2nd or 3rd line support teams as needed. Provide clear, step-by-step technical guidance to users More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted: