1 of 1 Apprenticeship Management Information System Jobs in Tyne and Wear

efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating … As a diverse business, there are options to expand the remit to 1st/2nd/3rd line or transition fully into one of these discipline areas Leadership & Management roles: The opportunity to develop into future entry-level leadership roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions to existing and new … customers Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week All details will be confirmed at interview. Expected Duration 1 Year 5 Months Positions Available 2 Closing Date Wednesday, 13th August 2025 Start Date Wednesday, 20th August 2025 Desired Skills IT skills Attention to detail Team working Non judgemental Qualifications any 3 subjects GCSE More ❯