2 of 2 Apprenticeship Microsoft 365 Jobs in Tyne and Wear

phone, email, messaging, and remote tools. Log and escalate IT issues, helping meet SLA targets. Install and configure hardware (laptops, desktops, peripherals). Set up and support software including Microsoft 365 and bespoke apps. Perform updates and system upgrades using Microsoft Intune. Help resolve basic network issues (Wi-Fi, connectivity, device setup). Use Microsoft 365 cloud tools (Outlook, Teams, SharePoint). Learn basic scripting (PowerShell, Batch) for simple automation tasks. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £15,000 - £17,000 per annum Monday to Friday 8am 4pm or 9am 5pm 23 days per annum, plus bank holiday Fully More ❯

teams shared KPIs Installation, configuration, and troubleshooting all hardware including laptops, desktops, printers, phones and more Imaging and rebuilding workstations and laptops User desktop support covering Windows 11 & Office 365 Support of company mobile devices Working with Active Directory Creating and Managing users and groups Full training and support will be provided by your workplace mentor and from More ❯