Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 ICT Apprenticeship. You will be supporting the technical team, providing 1stlinesupport - both onsite and offsite. Role Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs … with other team members in the field providing technician days and completing installations Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position for the right candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level … software Qualifications English GCSE, grade 4/C and above (Essential) Math GCSE, grade 4/C and above (Essential) About the Employer JUST I.T. TRAINING LIMITED IT Support London based national coverage company. More ❯
Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 ICT Apprenticeship. You will be supporting the technical team, providing 1stlinesupport - both onsite and offsite. Role Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs … with other team members in the field providing technician days and completing installations Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position for the right candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level … software Qualifications English GCSE, grade 4/C and above (Essential) Math GCSE, grade 4/C and above (Essential) About the Employer JUST I.T. TRAINING LIMITED IT Support London based national coverage company. More ❯
within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical More ❯
Unit 38 Keystone MIS K 3 Building, Clough Road, Hull, England
KEYSTONE MIS LIMITED
hands-on experience by assisting schools through phone, email, and remote desktop tools, learning how to resolve technical issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying … in training sessions and use online resources and webinars to build your knowledge Assist with creating and updating help guides and documentation Help colleagues with various administrative and support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health & safety and equality practices Training Customer Service Practitioner Level 2 Upon completion … D (Essential) Maths GCSE, grade 3/D (Essential) About the Employer KEYSTONE MIS LIMITED Keystone MIS provides accredited, professional, impartial, comprehensive and affordable MIS (Management Information System) support and training to schools across the UK. We pride ourselves on the high level of support we offer and have built excellent relationships with schools over many More ❯
