1 of 1 Apprenticeship 1st Line Technical Support Jobs in the UK

as part of a huge ICT service. Opportunities like this do not come around often! Role The purpose of this role is to provide a confident, friendly and efficient 1st Line support service to our NHS customers and partners within Nottinghamshire. Working within the 1st Line support technical team you will support the team in answering any calls and ensuring that they are logged and escalated on the service desk database. You will be required to inform customers of NHIS of the status and progress of their call and monitor calls and escalate where required. You will need to ensure that telephones are answered … Training Provider WEST NOTTINGHAMSHIRE COLLEGE Working Week Monday-Friday 8.30am-4.30pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday, 17th August 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Problem solving skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade More ❯