12 of 12 Apprenticeship Customer Experience Jobs in the UK

to hear from you! Our IT Services Team provides IT solutions and support to over 4000 internal customers. You will learn on the job and work to successfully resolve customer IT issues. Role As an advocate of Customer Service excellence, you will act as a referral point for dealing with complex or technical customer requests, issues, complaints … Learning how to use a range of IT support tools Recording, updating and documenting requests using the IT Service Desk system Installing and configuring new IT equipment Providing excellent customer service when speaking to internal and external customers Training You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification - Customer Service Level … you require to be successful. You will be given one day a week to complete your training. The training you will be completing as part of the Level 3 Customer Service apprenticeship standard includes: Knowing your customers Providing a positive customer experience Meeting regulations and legislation Systems and resources Working with your customers/customer insights More ❯

The DST Apprentice plays a key role in supporting the effective use of digital technologies and data across TDM’s business functions. Working within the Customer Experience – Business Support team, the role focuses on supporting the wider TDM team, to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation, and … Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Patience Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the More ❯

curve. We are recruiting an accounts apprentice to join our busy team. Role In this role: You will be part of the frontline support team Helping to deliver excellent customer service while learning how to resolve technical and software queries You’ll assist in logging and managing helpdesk tickets, working towards meeting service level agreements (SLAs) and KPIs Collaborating … with colleagues to resolve customer issues Through structured training, mentorship, and continuous learning, you will develop a strong foundation in software support and business systems Your AAT studies will build your knowledge of finance processes This combination will give you a unique and highly valuable skillset, enabling you to contribute to maintaining data integrity, ensuring operational excellence, and enhancing … the overall customer experience Training Finance/Accounts Assistant Level 2: One to one Tutor Assessor support in the workplace working towards Finance/Accounts Assistant Level 2 Functional Skills if required So the roles this can lead too in our business – Dynamics Pre-Sales Dynamics Junior Consultant Dynamics Support Dynamics Modern Workplace Apprenticeship Standard Accounts or finance More ❯

work can make a meaningful impact. You will support the in-house tech team, which plays a key role in driving digital transformation, improving internal systems, and enhancing the customer experience across multiple platforms. Role Assisting in all stages of development, from planning and design to deployment and maintenance of software applications. Developing and maintaining software using C# … consist of creating and testing high-quality code. You will use programming languages and software development tools such as Java, Python, and C++. You will be responsible for interpreting customer requirements from a design specification, planning and managing their contribution to the wider project, and creating effective software solutions. Due to the nature of the role, you could be … range of businesses and sectors – from SME games studios to finance multinationals. All corporations depend on software in some way to function! This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Software Developer. Apprenticeship Standard Software developer (level 4) Training Provider BALTIC TRAINING SERVICES LIMITED More ❯

Court enforcement services. With over 20 years of industry expertise, DCBL has built a strong reputation for delivering results through data-driven decision-making, cutting-edge technology, and a customer-first approach. As a Software Development Apprentice, you will be part of a fast-paced, innovation-driven environment where your work can make a meaningful impact. You will support … the in-house tech team, which plays a key role in driving digital transformation, improving internal systems, and enhancing the customer experience across multiple platforms. In this role, youll work towards your Level 4 Software Development qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assisting in all stages of development … and software development A logical and analytical problem solver Ability to communicate confidently with a range of stakeholders Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Software Developer. Next Steps: To apply, please submit your CV. If your application is More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … to 5.00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Monday, 6th October 2025 Start Date Tuesday, 7th October 2025 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications English GCSE, grade 4 (Essential) Maths GCSE, grade 4 (Essential) About the Employer THE DEVELOPMENT MANAGER LTD The Development Manager More ❯

Evolving Networks Limited are looking for a new Customer Engagement Apprentice! You will be studying toward your Level 3 Apprenticeship in Business Administration. Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We … careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment. Role Join us as a Customer Engagement Apprentice – supporting sales, service and customers while building your skills in organisation, communication and coordination. A varied role where no two days are the same. As our Customer Engagement Apprentice, you’ll join a friendly, supportive team that looks after customers across sales, service, and support. You’ll gain hands-on experience in customer service, sales support, credit control, and business administration, while learning how a growing tech company operates. You’ll work closely with multiple teams, developing professional communication, organisation, and problem-solving skills. More ❯

for someone who’s eager to kick-start a career in sales, marketing, and eCommerce while learning hands-on skills in a fast-paced business environment. You’ll gain experience across multiple areas of the business, from managing stock and supporting customers to marketing and online sales. Role We’re looking for a motivated and enthusiastic apprentice to join … our team. As part of your apprenticeship, you’ll also receive structured training and mentoring to help you develop your professional skills. Sales & Customer Support: Assist with quoting, invoicing, and processing orders. Support the sales team with cold calling and onboarding new accounts. Organise and book virtual and face-to-face meetings with clients. Provide excellent customer service … accurate. Monitor and update stock availability online. Support digital marketing activities, including campaigns, promotions, and social media. Collaboration & Operations: Liaise with other departments to ensure smooth order fulfilment and customer satisfaction. Contribute to cross-team projects that enhance customer experience. Training On-the-job training in the workplace Taught sessions via New College Swindon Opportunity for a permanent More ❯

Duration 1 Year 9 Months Positions Available 1 Closing Date Friday, 24th October 2025 Start Date Monday, 3rd November 2025 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Logical Team working Enthusiasm for technology, AI interest in SaaS applications Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths … monitoring and speech analytics platform designed for contact centres, BPOs, and compliance-driven industries. We help organisations transform their QA processes, improve compliance, boost employee performance, and deliver better customer experiences. More ❯

honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Duties: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer. Management of problems to resolution for any network or equipment failures, including and … tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met. Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way. Identify and raise issues, escalate or resolve them where required and offer solutions to queries by … providing a customer interface (using all means for communication tools) to ensure the best possible customer experience. Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme More ❯

youll work alongside experienced engineers to support clients networks and hardware, troubleshoot software and imaging systems, and help deliver seamless IT services to dental practices. Youll gain hands-on experience, learn industry best practices, and contribute to a company that prides itself on proactive, high-quality support in a specialized healthcare technology setting. In this role, youll work towards … calls from customers and logging cases accurately in the ticketing system. Providing 1st line support to resolve common IT and software issues. Developing into 2nd line support, depending on experience and training. Using the ticketing system to update customers and manage cases through to resolution. Delivering technical support for both digital imaging solutions and general IT services. Assisting with … data and database migrations for customers Coordinating and assisting with software installations and customer training sessions. Working collaboratively with the wider support team to deliver an excellent customer experience. Occasionally attending customer sites with senior members of staff to gain field experience. Full training and support will be provided by your workplace mentor and from the team More ❯

Ready to start your career in tech? At Route 101, youll get real, hands-on experience working with the latest digital tools while learning the skills you need to build a future in IT. This apprenticeship is about more than just trainingits a chance to earn while you learn and take the first step into an industry full of … youll never feel like youre on your own. If youre curious, motivated, and excited to grow, Route 101 is the place to start your journey. On top of great experience, youll earn a £17,000 salary, enjoy 25 days holiday plus bank holidays, and have worldwide travel and health insurance. Youll also get the chance to work with some … of the most exciting technology shaping the future of customer experience. In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to More ❯