Apprentice IT Support Technician
Pinnacle House, Newark Road, Peterborough, England
24 CARROT CLOUD LIMITED
as necessary Maintain records of support requests and resolutions using our ticketing system Assist with the setup and deployment of new hardware and software Support migration projects including email, data, and system transitions Configure and install operating systems, applications, and updates Participate onsite in customer hardware replacements and IT infrastructure projects Administer and support Microsoft 365 services (Exchange Online … connectivity (LAN/WAN/Wi-Fi) Set up and support client hardware including desktops, laptops, and mobile devices Maintain and troubleshoot printers and multifunction devices Assist with industrial data acquisition and process monitoring systems Required Qualifications/Skills: Fundamental knowledge of Microsoft 365 and Windows operating systems Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,000 a year
Posted: