ICT Operations Apprentice (Rushcliffe Borough Council)
- Hiring Organisation
- Rushcliffe Borough Council
- Location
- Rushcliffe Arena, Rugby Road, Nottingham, Nottinghamshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,392 to £24,454.04 a year
assist the ICT Operations team and become familiar with a wide range of computer related functions and operations. Including, but not limited to assisting customers at the ICT Walk-Up Desk in a professional manner. Role 1. Service Desk Assist the Operations team in meeting the defined … calls are logged and updated on our Halo Service Desk tool Follow the ITIL framework to deal with user enquiries The building and decommissioning of laptops and android devices Fixing and replacing parts on RBC devices 1. Operations Learn and complete daily operations checks to ensure systems are working ...