2 of 2 Apprenticeship IT Support Engineer Jobs in the UK

will initially involve training in all the aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Role Initially the candidate will undergo a mixture of training and on the job experience. The position is based solely in … the support department but will liaise with the development department. Key responsibilities will be: Interface directly with our customers in a professional and courteous manner. Provide support on a product which monitors life and property. Integrate into an established team of IT professionals. As well as working … on the first line support desk, the candidate may assist in internal infrastructure work and manage projects. The candidate will need to be someone who is capable of following a contract to supply a new Sentinel system and meet each requirement in that project to install the system, configure More ❯

Assist in troubleshooting and resolving hardware, software, and network issues. Stay updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and … maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level … ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications Potential for permanent role after completion of apprenticeship for the right candidate Apprenticeship Standard Information communications technician More ❯