Are you a practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote ITsupport to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER … After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a … installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the SupportTechnician pathway You will receive blended training, which includes weekly live, online training sessions and access More ❯
We wish to appoint an apprentice ITTechnician to assist our IT team with supporting staff and pupils in using IT equipment and applications, troubleshooting, management of support tickets using the online ticketing system as well as the audio-visual requirements of the school. Role Key Responsibilities: Managing ITsupport requests and incidents … from receipt to resolution and closure using the online ticketing system To provide excellent customer service, assisting staff and pupils in the use of IT resources To assist the Director of Digital Infrastructure and Senior ITTechnician in the development and smooth running of all IT systems, networks and Internet Security systems To assist in supporting … and managing of a range of devices, including iOS and MacOS environments To provide IT and AV support for Public and Internal Examinations To provide IT and AV support for school events including occasional duties out of school hours To help ensure that devices are kept up to date and that security software is up-to More ❯
Monkwearmouth Academy, Torver Crescent, Sunderland, England
TYNE COAST ACADEMY TRUST
Provide first-line ITsupport to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services … to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents … a great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of ITTechnician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level More ❯
We’re seeking a proactive, tech-savvy ITSupportTechnician to be the friendly face (and voice) of all things IT at Computer Hub. You’ll handle everything from setting up devices and resolving tech hiccups to protecting our systems and ensuring our operations run smoothly. Role L'Computer Hub asks that not candidate or agency … are a candidate and you are interested in this vacancy, please go through the application process on this advert" Your Role: Serve as the first point of contact for IT issues, providing clear, confident, and friendly support Deliver hands-on troubleshooting for **hardware, software, and network** challenges Set up and retire laptops, peripherals, and other devices. Manage user … onboarding and offboarding to ensure seamless transitions Keep precise records of IT equipment, user accounts, and configurations Investigate potential cybersecurity concerns, escalating when necessary Provide support for remote staff and off-site locations Promote and uphold IT policies, compliance requirements, and data protection standards What You’ll Bring: Proven experience in first-line ITsupportMore ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
Working as part of the Customer Experience Team to supportIT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general ITsupport, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing More ❯
We are a small Managed Services Provider seeking a passionate 1st Line Support Apprentice. This role offers hands-on experience in ITsupport, including customer issue triage, system improvements, and installations. We provide comprehensive training, career growth opportunities, and regular social activities. Role Your duties will include: Daily Support: Triage customer issues and queries via our … and 365 platform migrations and improvements. Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact will support the learner … occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: SupportTechnician Network Technician Digital Communications Technician Upon successful completion of the apprenticeship, there is the possibility of a permanent position in Level 1 Support with More ❯
This is an entry level position within our IT Department based at the Honourable Society of Lincolns Inn. This position will provide the candidate exposure to various technologies along with an opportunity to learn core IT skills and support various software that are integral to the day to day running of Lincolns Inn. Role Providing excellent customer … service through in-person, telephone and IT Helpdesk communications First point for logging & triaging all IT issues with the company’s helpdesk ticketing system and escalating where required to senior engineers Resolving phone, desktop & laptop issues across all departments– user queries for login issues, Microsoft 365, VPN, hardware issues, printers and Wi-Fi Supporting Windows 11, Windows Server … and IOS platforms through InTune Creating and maintaining operational documentation, processes and procedures Owning, managing and developing the starters and leavers process Providing ad-hoc support for in-house audio-visual setup including lecture theatre and meeting rooms Training Information Communications Technician Level 3 Apprenticeship Standard The potential of a full-time role or further learning opportunities at More ❯