4 of 4 Apprenticeship IT Support Technician Jobs in the UK

a multi-award-winning apprenticeship employer, is partnering with Kingfisher Windows, a company that specialises in designing, manufacturing, and installing high-performance windows and doors, to employ an Apprentice IT Support Technician. Role The aim of this role, once you are qualified is to be the go-to person for maintaining, optimising and supporting Kingfisher Windows' IT … role in keeping operations efficient, secure and compliant. Over the period of your apprenticeship, you will start to learn how to undertake the following tasks: Provide day-to-day IT Support for staff across multiple departments, managing and prioritising workload effectively Maintain and optimise business-critical applications including Window Designer and LogiKal (Training will be provided on these … systems) Manage and support database systems Install, configure and maintain workstations, mobile devices, printers, scanners and other peripherals Oversee hardware, network and server infrastructure Maintain user accounts, folder permissions and IT policies Assist with system upgrades, integrations and process improvements Develop and maintain bespoke software and reports to support operational needs Ensure network security through antivirus management More ❯

As an apprentice, you will be part of our busy service desk. You will respond to IT incidents via our ticketing system, working with colleagues to ensure tickets are completed within the customers' agreed SLA’s. Role As an IT Engineer Apprentice, your main roles and responsibilities will include: Being trained on, accessing and using established processes and … tools to support customers Giving direct customer support via phone and email Using the ticket platform and escalation process for tracking and escalating issues Carrying out problem diagnosis following established processes Making analysis and recommendations against client requirements Applying the company’s and the client’s security policies across all activities Working on hardware, software and network cabling … Training Entrust IT has a long-established record of hiring graduate apprentices into full-time roles. Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME TRAINING GROUP LIMITED Working Week Monday to Friday, between 09:30-18:00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Friday, 9th January 2026 Start Date Friday, 16th More ❯

We are looking for a bright, motivated person to join our team as an IT Apprentice. An exciting opportunity for someone passionate about technology to gain hands-on experience and develop a successful career in the industry. You will work alongside experienced professionals, learn essential skills and contribute to the operation of our IT systems. Role As an … IT Apprentice, you will be required to undertake the following responsibilities as part of your day-to-day activities: First-line support: Provide first-line technical support to employees, resolving hardware and software issues Log and manage support tickets using a helpdesk system Assist with the setup and configuration of workstations, laptops, and mobile devices Systems … Administration: Assist with the maintenance and monitoring of IT systems and networks Perform routine audits through system checks and backups Network Support: Assist with basic network troubleshooting and maintenance Learn about network protocols and technologies Help to ensure network security and stability Data Management Assist with data entry, data backup, and data recovery processes Learn about database management More ❯

As part of our Global Technical Operations Team, you’ll learn how to deliver high-quality technical support and break-fix services to ISDM’s managed service customers. You’ll work closely with experienced engineers and the Service Desk Lead to gain hands-on experience across video conferencing, audio-visual, and collaboration technologies. Role Assist the Service Desk team … in responding to customer support queries via phone, webchat, or video call. Learn how to log, track and update support cases in systems such as ASM or ServiceNow. Shadow engineers to understand fault diagnosis and basic troubleshooting steps. Support the setup and testing of AV and VC equipment in collaboration spaces and meeting rooms. Help monitor and … maintain customer systems to ensure consistent performance. Participate in preventative maintenance activities under supervision. Learn how to prepare and deliver clear handovers to ensure continuity between shifts. Support with admin tasks such as updating customer documentation, asset lists, and reports. Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their More ❯