Apply now for the position of ITSupport Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role Asset Management – Ensure that the ITAM database is kept up … date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best … analytical abilities, with a keen attention to detail Logging and keeping records of customer service issues and solutions in the helpdesk ticket system Communicating with second- and third-line support and escalating service issues to the appropriate level for swift resolution Updating self-help documents so customers and colleagues can fix problems themselves Training Delivery model: Work-based training More ❯
We are looking for a motivated and enthusiastic Apprentice ITSupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for … hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex … issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The role offers long term security and the opportunity to progress into a permanent position. Apprenticeship Standard More ❯
Queens House, 34 Wellington Street, Leeds, England
VELOCITY IT ACADEMY LIMITED
We are looking for a motivated and enthusiastic Apprentice ITSupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for … hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex … issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard More ❯
Unit C, The Warehouse, Showfield Lane, Malton, North Yorkshire, England
CARDS-X UK LTD
Apprentice ITSupportTechnician for successful company located in Malton. The role is to provide hands-on support for ID card printers, general office IT systems, and the installation and maintenance of turnstile access systems. Role Install, configure, and maintain printers; provide user support and troubleshooting as needed Deliver day-to-day ITsupport for office hardware, software, and network issues Install, configure, and maintain turnstile access control systems, ensuring proper integration with security systems Perform routine inspections and preventive maintenance on all supported systems Document technical issues and solutions for the internal knowledge base Coordinate with vendors and service providers when necessary Training All apprenticeships include regular training with a … permanent employment on successful completion of the apprenticeship This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement Apprenticeship Standard Information communications technician (level 3) Training Provider CRAVEN COLLEGE Working Week Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 16th More ❯
We are looking for a motivated and enthusiastic Apprentice ITSupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for … hardware, software, and network issues Set up and configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex … issues to senior technicians as needed Follow IT policies and procedures to ensure security and compliance Training Training to be provided: Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout More ❯
your career today with a level 3 ICT apprenticeship with springcare and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification. Role Work with and support the ITTechnician to: Provide technical support, including troubleshooting hardware and software issues Assist with onboarding new employees by setting up and configuring their workstations, phones … etc. Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services Oversee system upgrades, updates, and patches to ensure optimal performance and security Implement and enforce IT security policies, procedures, protocols, and best practices Monitor and respond to security threats and incidents. Inform via email or the intranet about … new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security Create and maintain IT documentation, including user guides, system manuals, and network diagrams Provide training to employees on IT-related topics and best practices Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you More ❯