2 of 2 Apprenticeship IT Support Technician Jobs in the UK

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation … IT systems. Role Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth ...

purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role … Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Respond ...