SUITE 29. 7TH FLOOR, 63- 66 HATTON GARDEN, LONDON, England Hybrid/Remote Options
INSTANT ON IT LTD
call Assisting with Windows and MAC hardware installations and configurations Work alongside other engineers to deliver top tier technical support, ensuring all steps and information is logged in our ITSM solution Performing administrative tasks such as user account creation Attend team and customer incident meetings and conference calls Complete other service-related tasks as required by your manager Attend all More ❯
Signal Point Bredbury Park Way, Bredbury, Stockport, England
VCG TECHNOLOGY SERVICES LIMITED
Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. Log all incidents accurately and in detail within the ITSM system, ensuring complete records of actions taken. Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support More ❯
Monkton Business Park South, 11 & 12 Blue Sky Way, Hebburn, Newcastle Upon Tyne, England
HOWELL TECHNOLOGY GROUP LTD
partner for Microsoft 365 security. Role Providing 1st line support (with occasional 2nd line support where applicable) to both internal and external customers. Monitoring ticket queue via our Freshservice ITSM tool. Working in a team of specialist engineers and consultants delivering managed infrastructure services, consulting projects, and tiered support services for clients. Collaboration with business units and stakeholders across the More ❯
Red Oak Consulting, Pure Offices, Cheltenham, England
Red Oak Consulting
customer incidents and service requests, including system and software installations and maintenance. Working with the IT services team to solve internal incidents and service requests. Developing solutions that improve ITSM monitoring, service quality, data visualisation, etc. Deployment, maintenance, optimisation and support of HPC-AI clusters, including Linux servers (nodes), storage and networking. Assist with installation and optimisation of user applications More ❯
The Health Foundation, Salisbury Square House, 8 Salisbury Square, LONDON, England Hybrid/Remote Options
THE HEALTH FOUNDATION
The IT Operations Apprentice, based on the service desk, will provide basic technical support to Foundation staff, focusing on customer service and assisting with day-to-day IT queries. This role is ideal for someone with strong communication skills, a More ❯
