2 of 2 Apprenticeship Incident Response Jobs in the UK

to identify issues and escalate to service providers Work with Managed Service Providers to resolve incidents Carry out technical projects Be part of an incident response team where required Develop their own technical, cyber and security skills Training Information Communications Technician Level 3 Apprenticeship Standard: The successful candidate More ❯

with cross-functional teams to ensure efficient problem resolution. Proactively identify and report recurring IT infrastructure issues and suggest root causes. Participate in major incident response, including ticket creation, impact assessment, and escalation. Document new and common technical issues in the knowledge base (KBAs). Support new employee More ❯