systems (Windows, macOS, ChromeOS) Understanding the role of an IT helpdesk and ticket management Device lifecycle basics, setup, support, and decommissioning Introduction to software like Google Workspace, Microsoft 365, JAMF, PaperCut, and Meraki WiFi Learn foundational networking concepts (e.g., TCP/IP, VLANs, DNS) Safeguarding Responsibilities: To know the identity of the School’s Designated Safeguarding Lead and Deputy More ❯
and NinjaOne and ensuring SLAs are met Setting up and maintaining hardware including networks, VoIP systems, and end-user devices Conducting regular patching and software updates using Intune and Jamf School Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link Omada, and Draytek Writing and using PowerShell scripts to automate tasks and support system More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end-user devices. Conducting regular patching and software updates using Intune and Jamf School. Supporting LAN, VPN, and broadband setups, and working with devices from Unifi, TP-Link Omada, and Draytek. Writing and using PowerShell scripts to automate tasks and support system More ❯
Employment Type: Advanced apprenticeships, Work From Home
