THE FOUNDRY, EUSTON WAY, TOWN CENTRE, TELFORD, England
MARTIN-KAYE LLP
new Mini PCs and Laptops · Performing regular updates on Mini PCs and Laptops · Resolving IT issues by liaising with our external IT hosting provider Nasstar · Providing training on the system to new users on induction day and follow up training after 1 month · Amending word templates for use within the case managementsystem · Maintaining spreadsheets for … using basic and more complex excel formulas. Extracting data from main database for use within Excel · Liaising with users and designing, building and maintaining the case managementsystem SOS, the Client ManagementSystem using simple coding/scripting · Supporting and training existing members of staff on the system including new process and developments … in the maintenance and development of the firm’s website · Assist in maintaining the firm’s online office manual (knowledge base) and APX forms · Assist with the firm’s system process’s/contracts and equipment such as photocopiers, phones, comms equipment · Assist in maintaining the firms IT A&P issues spreadsheet and keeping users update on progress · Continue More ❯
Fairclough House, Church St, Adlington, Chorley, England
POSITIVE SOLUTIONS LIMITED
of professional service delivery standards. Under supervision, the apprentice will help resolve incidents, assist with service requests, and escalate issues when required, while gaining experience in IT service management, information security (ISO 27001), and quality management (ISO 9001). Duties and key responsibilities: Incident and Request Management … Act as the first point of contact for staff requiring IT support (with guidance and supervision) Log, categorise, and prioritise incidents and requests in the service managementsystem Learn how to diagnose and resolve common IT issues within agreed timescales Escalate more complex issues to second-line support following established processes Customer Service: Provide polite, helpful, and … your business. Rather than individual products, we have designed an entire healthcare technology ecosystem. This comprehensive suite of interoperable applications covers every aspect of your operation. As a modular system, you get to build it to suit you, and as you scale, so do our systems and your choices. More ❯
Atomic Weapons Establishment, Aldermaston, Reading, Berkshire, England
AWE PLC
Working as part of the High-Performance Computing (HPC) Group to provide system administration support for AWE’s HPC supercomputers, you will be part of a team that is managing some of the most powerful supercomputers in the UK and supporting computational services that are essential to AWE’s scientific and engineering programmes. Role As a High Performance Computing … apprenticeship within AWE’s Skills Academy; before moving out into different placements within the HPC group. During these placements, you will learn a range of skills, including: Linux operating system administration (installation, configuration and management) Linux shell scripting Computer hardware (building/repairing) Networking File systemmanagement Computer security concepts System monitoring and … house but may also include technical training courses. Training Level 3 Information Communications Technician Apprenticeship Standard Previous apprentices have successfully out turned into HPC roles that include: System Administrator, Network Administrator and Software Developer Apprenticeship Standard Information communications technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Shifts to be confirmed. Please note hours More ❯
systems Digital architecture (physical storage vs cloud, the role of operating systems and servers) Maintaining end-user systems (software, hardware and operating systems) Information security principles System security Account management (optional) Managing & analysing data Digital marketing This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful … the following knowledge and skills. Non-technical skills • Critical thinking • Effective communication • Customer service • Problem solving • Managing risk and decision making • Coaching and guiding Technical skills • Operate digital information … systems • Digital architecture (physical storage vs cloud, the role of operating systems and servers). • Maintaining end-user systems (software, hardware and operating systems) • Information security principles • System security • Account management (optional) • Managing & analysing data • Digital marketing The right candidate has the opportunity to be taken on permanently and cross train in other departments. Apprenticeship More ❯
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
abreast of the latest technologies. Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct resource … Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with systeminformation, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital Support Technician Level 3 Apprenticeship Standard Level 2 English and … we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance More ❯
Rivers Meet, Cleeve Mill Lane, Newent, Glos, England
TWO RIVERS HOUSING
polite, respectful and professional in all dealings with colleagues, tenants, customers and the wider community. Be aware of and apply the principles of Value for Money and Risk Management at a level commensurate with the responsibilities of the post. Be responsible for health and safety and welfare of yourself and all colleagues, by following health and safety procedures … at all times. Ensure the confidentiality of information and adherence to data protection requirements in respect of your work at all times. To ensure accurate data is entered onto ICT/housing managementsystems at all times and, where appropriate, complies with the requirements of the Data Quality standards and the Group’s IT policies. Training … Problem solving skills Administrative skills Logical Team working Creative Initiative Non judgemental Patience Understanding of Microsoft SQL Working with large data sets Solution-focused Personable Approachable Confident Time management Qualifications English GCSE, grade 4 (C) (Essential) Maths GCSE, grade 4 (C) (Essential) About the Employer TWO RIVERS HOUSING We believe that everyone should have a warm, safe, affordable More ❯
HOWARDS LANE, ORRELL, WIGAN, England Hybrid / WFH Options
ST PETERS CATHOLIC HIGH SCHOOL
DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES: Provide first-line IT support to staff and students, delivering prompt, polite, and professional customer service Troubleshoot and resolve issues across all infrastructure, ICT system, hardware and software Assist with the setup, configuration, and maintenance of computers, laptops, tablets, printers, and AV equipment Support ICT use across the school and escalate complex issues to … the appropriate members of the IT Support department when needed Assist with user account management, software installations, updates, and access control Help maintain … and update the school’s IT inventory, tracking equipment and logging activity Support the maintenance of the school network, including Wi-Fi and server infrastructure under supervision Contribute to system improvements and IT projects, occasionally working flexibly outside normal hours Respond to helpdesk tickets and ensure issues are documented and resolved efficiently, escalating issues where necessary Follow school IT More ❯
reliable and professional IT support. You will learn how to troubleshoot hardware and software problems, set up and maintain Microsoft 365, support networks, and assist with larger projects including system upgrades and installations. As an apprentice you will be supported throughout, gradually taking on more responsibility as your skills and confidence grow. This role will give you the chance … and resolving client issues. Escalate more complex issues to senior engineers while learning how they are resolved Assist with on-site IT projects including hardware installations, network upgrades and system rollouts. Help set up and manage Microsoft 365 services for business clients Support cyber security measures such as updates, anti-virus management and backup systems. Maintain clear … services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the informationsystems needs for your business. There is the opportunity to progress into a full IT Engineer role More ❯
UNIT 4, ST. ALBANS ENTERPRISE CENTRE, LONG SPRING, PORTERS WOOD, England
OMICRON SOLUTIONS LTD
polite, courteous, professional, listen, be sympathetic and feedback to them regularly). Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at client location Build, configure new PCs … support for IT infrastructure components, including desktops, Laptops, Applications and on-site telephony Maintaining internal support documentation Daily network monitoring and backup monitoring Server support and maintenance task management Server OS and hardware installation Candidate must attend customer sites in a timely fashion This role requires frequent travel to customers’ premises all around the year Maintaining high standards … Flexible & “can do” attitude Team player Ability to prioritize Good organization and planning skills with very high attention to detail Able to communicate effectively with users and senior management Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills More ❯
ensure that our systems are properly administered, and develop existing infrastructure and processes. Role You will need to provide high quality support to our users via the helpdesk ticketing system Prioritise and respond to tickets in a timely manner Apply testing and troubleshooting to end-user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels Weekly tasks … for Candidates Right to work in the UK Self-motivated Resourceful Professional attitude and a strong work ethic Ability to work in a fast-moving environment Good time management and organisational skills Ability to think ahead and pre-empt problems and issues Understanding of the importance of, and the ability to deliver, a quality service Open and friendly … IP Protocols, Active Directory Ability to lift and move heavy equipment such as servers/Desktops Enhanced DBS and Security clearance checks will be carried out. Training ICT (Information Communications Technician) Level 3 apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining More ❯
you’ll be part of a friendly, supportive team where no two days are the same. Role Print queue administration and user access. New equipment ordering and installation. Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service … You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. You’ll … With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT. Apprenticeship Standard Information communications technician (level 3) Training Provider BALTIC TRAINING SERVICES LIMITED Working Week 8:30am - 5.00pm, Monday to Thursday. 2.00pm finish on Friday. Expected Duration 1 Year 3 Months Positions More ❯
2 The Forge, Moor Road, North Owersby, Market Rasen, England
INVOLVE SELECTION LIMITED
technology-related issues. Role Key Responsibilities Technical & Digital Systems Support Provide day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in … drafting internal communications such as newsletters and updates Data & Document Management Manage digital filing and data systems, ensuring documents care organised, accessible, and current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations Project & Workflow Coordination Support department leads by inputting and … managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission of information Process Optimisation Identify and implement improvements to streamline digital workflows Develop user guides and provide basic training for internal systems Support new technology rollouts and digital transformation initiatives Training Level 3 Digital More ❯