maintain accurate job records and manage ticketing systems. Provide friendly and professional front-desk support to walk-in customers. Support stock management and basic workshop organisation. Assist with client onboarding to Microsoft 365, including account setup and licensing. Learn to manage users, groups, and permissions within Microsoft 365. Help troubleshoot common email, Teams, and OneDrive issues. Support security administration including More ❯
IT issues, providing clear, confident, and friendly support Deliver hands-on troubleshooting for **hardware, software, and network** challenges Set up and retire laptops, peripherals, and other devices. Manage user onboarding and offboarding to ensure seamless transitions Keep precise records of IT equipment, user accounts, and configurations Investigate potential cybersecurity concerns, escalating when necessary Provide support for remote staff and off More ❯
3 THE CLOCKTOWER, MANOR LANE, HOLMES CHAPEL, CREWE, England Hybrid / WFH Options
RAVENWARE LIMITED
internal teams. Role The Apprentice Applications Support Lead will provide first-line and second-line application support for AuditWise, assisting customers, resellers, and internal stakeholders with technical queries, troubleshooting, onboarding and product configuration Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. The More ❯
Parkway Trading Estate, Cranford Lane, Hounslow, England
G3 WORLDWIDE MAIL (UK) LTD
issues, and delivering exceptional service to both internal and external stake holders. You will work closely with cross-functional teams – including sales, customer service and commercial to ensure smooth onboarding and ongoing support for complex client accounts. The ideal candidate will demonstrate strong communication skills, a proactive approach to problem-solving, and a willingness to learn. You'll be encouraged More ❯
