2 of 2 Apprenticeship Process Management Jobs in the UK

updates and testing of new systems prior to the rollout to our userbase. You will receive training to be able to do the following: Management of Support desk tickets (ClickUp) Logging of support tickets (ClickUp) User support/satisfaction, updating tickets (ClickUp) and making sure staff are kept … staff Assisting the IT Engineer with server projects, networking projects, equipment & software rollouts, troubleshooting equipment and fixes Assisting the ERP Specialist (Epicor) with business process management, improvements and fixes Running daily system checks and compiling a results report Management of user accounts and password resets Participation ...

Desired Skills IT skills Customer care skills Analytical skills Team working About the Employer COLLIER PICKARD LTD Collier Pickard is an independent CRM and process management consultancy that helps organisations improve how people, processes and technology work together. The company delivers CRM and business platform solutions, combining technical ...