2 of 2 Apprenticeship Remote Monitoring and Management Jobs in the UK

If you have a strong interest in technology, an eagerness to learn, and great problem-solving skills, you could be a perfect fit for AFP Technology's apprenticeship programme. No prior experience is necessary—just a willingness to dive in and grow with us! Role Provide first line IT support … to over 130 businesses across Yorkshire and beyond both remote and on site. To organise your own time and self-manage your workload, ensuring all time spent on a job is logged. Visit client’s sites as and when required. Preparing laptops to go to customers sites, diagnosing problems with … in, including configuring new laptops, replacing parts on used laptops to then return to customers. Install client OS systems to new laptops, install software and hardware programmes to laptops including Office 365, Azure AD. Work with a number of network devices including routers, leased lines, creating firewalls, setting up VPN More ❯

You will be acting as the first point of contact for client support requests via phone, email, and our service portal. Role Acting as the first point of contact for client support requests via phone, email, and our service portal. Logging and triaging tickets in our RMM/PSA platform … Halo). Troubleshooting hardware, software, and network issues. Supporting users with Microsoft 365, Windows 10/11, and common business apps. Training Clear progression into a permanent role on successful completion of the apprenticeship. Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week Days and shifts … Essential) About the Employer Cara Technology Ltd At Cara Technology, we’re passionate about helping businesses thrive through exceptional IT support, cutting-edge cybersecurity, and cloud-first solutions. Based in Macclesfield, we support a diverse client base across the UK. We’re growing fast and looking for ambitious people who More ❯