9 of 9 Apprenticeship Service Management Jobs in the UK

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

transfer. Assist with the diagnosis and resolution of basic PC, printer, peripheral & software faults, including maintenance of software applications. Carry out any basic disk management on file servers and workstations, restoring data as necessary and operating specific back-up procedures. Assist with the implementation and maintenance of electronic mail … invoices, notify the appropriate person of any discrepancies. Record loans of IT equipment. Replace consumables and monitor usage in IT areas. IT resource and service management: Analyse any process or technical issues, monitor and take corrective action on services as per documented operational procedures. Keep up to date ...

transfer. Assist with the diagnosis and resolution of basic PC, printer, peripheral & software faults, including maintenance of software applications. Carry out any basic disk management on file servers and workstations, restoring data as necessary and operating specific back-up procedures. Assist with the implementation and maintenance of electronic mail … invoices, notify the appropriate person of any discrepancies. Record loans of IT equipment. Replace consumables and monitor usage in IT areas. IT resource and service management: Analyse any process or technical issues, monitor and take corrective action on services as per documented operational procedures. Keep up to date ...

technology. They're not just a company, they're a community of tech enthusiasts, innovators, and problem solvers. As an Apprentice on their Service Management Team, you'll work closely with their seasoned professionals to support both internal and external customers, ensuring the smooth operation of their systems. … users, troubleshooting hardware and software issues. Assist in the setup and maintenance of network infrastructure, including routers, switches, and firewalls. Assist in the management of user accounts, permissions, and access rights. Monitor and maintain computer systems and networks, ensuring optimal performance and security. Assist in the implementation of data ...

central office Support Windows, Apple, and Chrome devices Assist with audio visual systems, device set-up, and software rollouts Keep accurate records in our service management and asset systems Provide friendly, clear customer service to colleagues and school teams Work with external partners when needed ...

This is a great opportunity to gain first-hand experience of IT Service Management for hardware, networks, infrastructure, databases and systems that support a wide range of business and teaching activities in a large and complex organisation. You will gain experience of implementing new and changed … offers a great opportunity to develop the skills required by professional services staff within Higher Education. You will develop strong communication, business and project management skills equipping you to embark on a career in Higher Education. Throughout the three years you will receive development support including a full induction ...

Review the processes being followed and look for better, faster, more cost-effective ways of performing the tasks BT delivers a wide range of service to customers that need testing, such as: Contact Centres and Telephony solutions IP Networks, Firewalls, Gateways AI, webchat, messaging, email Cyber, Security and SIEM … Cloud partnerships and dedicated Hosting facilities Service Management and tooling Training Join us as an apprentice and you’ll get dedicated support, a personal buddy, hands‐on exposure across the business, and the chance to build real‐world, transferrable skills that set you up for long‐term success ...

that gives you real responsibility from day one. All whilst studying for a fully funded degree. Role Your role could involve: Service Management: Help maintain and improve our technology infrastructure, ensuring systems run smoothly and securely. This may involve resolving problems and automating workflows Automation Projects: Get involved … initiatives that use tools like Blueprism to automate repetitive tasks, freeing up time for more valuable work Cybersecurity & Risk Management: Support projects that protect our data and systems, learning best practices in security and compliance Data Analytics: Use platforms such as Power BI to analyse data, generate reports ...

that gives you real responsibility from day one. All whilst studying for a fully funded degree. Role Your role could involve: Service Management: Help maintain and improve our technology infrastructure, ensuring systems run smoothly and securely. This may involve resolving problems and automating workflows. Automation Projects: Get involved … initiatives that use tools like Blueprism to automate repetitive tasks, freeing up time for more valuable work. Cybersecurity & Risk Management: Support projects that protect our data and systems, learning best practices in security and compliance. Data Analytics: Use platforms such as Power BI to analyse data, generate reports ...