2 of 2 Apprenticeship Slack Jobs in the UK

ticketing systems (e.g., ServiceNow, Jira, Freshdesk, Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support for service requests, both remotely and in person. Install and update drivers, firmware, operating systems, and applications. Configure software and apply upgrades to meet More ❯

of existing features & plug-ins; editing code within plug-ins Involved in maintaining code and fixing bugs Working with the creative team to bring designs to life, communicating via Slack, face-to-face and team meetings Working within all areas of the lifecycle from planning, testing, developing and maintaining Full training and support will be provided by your workplace mentor More ❯