2 of 2 Apprenticeship Support Analyst Jobs in the UK

looking to build a long-term career in data+AI? Then look no further! Start your career today with a Level 4 Data Analyst apprenticeship with Data Cubed Ltd and Kaplan. We’re looking for someone who will help our team maintain our clients’ data platforms, whilst learning data+AI skills … job. Wanna join us? Role Duties will include:- Respond to client support requests, ensuring timely acknowledgement and resolution Proactively monitor data platform performance, identifying and escalating potential issues Support basic data quality checks and validation processes to ensure platform accuracy Collaborate with Data Engineers and BI Developers ...

requests. Taking phone calls from users, helping them in-person, using online live chat and our web-based contact form. Role · Providing first line support on all core systems related issues via all the Service Desk’s contact methods. · Ensuring all contact with users is recorded accurately … documented knowledge to provide solutions to users for the majority of reported issues. · Accurately triage more complex or time-consuming issues to other CSOT support teams, by building a thorough understanding of our services and support teams. · Developing a broad understanding of the University’s organisational structure, business ...