As an IT SupportEngineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and … via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following company procedures, policies … GCSE, grade 3+ (D or above) (Essential) About the Employer BUBBLE IT SOLUTIONS LTD Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to More ❯
The IT Support L4 Apprentice will work closely with the Head of IT assisting with the day-to-day technical support and will be well mentored with a wide variety of opportunities to learn. Role IT Support: Provide technical support and maintenance for IT desktop Install and maintain workstations and laptops Support IT/CAD … Manager in reviewing IT systems Support internal telephone system and external telecommunication suppliers Provide technical support and maintenance for printers To assist with other departmental duties where necessary Liaise with IT Manager Software Support: Assist the IT/CAD Manager to maintain and monitor software subscriptions (Adobe, Bentley, Autodesk, Rhino) Support staff on the latest software … and general day-to- day technical issues Maintain and support cloud-based email (Office 365) Assist IT/CAD Manager to propose and implement new software solutions and systems as required to meet company objectives System Management: Liaise with architects and provide assistance in use of web-based document control systems I.E. Newforma Additional information: We use Autocad and More ❯
Estuary Business Park, Henry Boot Way, Hull, East Yorkshire, England
JUPITER IT SOLUTIONS LIMITED
Jupiter IT Solutions is looking for a motivated and enthusiastic IT SupportEngineer Apprentice to join their dynamic team. This is a fantastic opportunity for someone with a passion for IT and technology to gain hands-on experience in a busy support environment while working towards a recognised qualification. Role Answering and logging IT helpdesk calls Resolving … account setup General administrative and office duties including greeting visitors and keeping the workspace tidy Completing additional tasks as directed by management Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in mathematics Level 2 Functional Skills in English You will be required to … as part of the apprenticeship. After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Apprenticeship Standard Digital support technician (level 3) Training Provider HULL BUSINESS TRAINING CENTRE LIMITED Working Week Monday to Friday, 8:30am - 5:00pm. Expected Duration 1 Year 6 Months Positions Available 1 Closing More ❯
Maidstone Road, Milton Keynes, Buckinghamshire, England
FRONIUS UK LIMITED
Be part of launching new products and systems. Gain hands-on experience providing technical support and help bring innovative ideas to life! Role This is a dynamic opportunity for someone passionate about hands-on technical work and customer support. In this role, you'll be responsible for the repair and servicing of Fronius welding equipment, including inverters, torches, hose … packs, and automated systems. You'll carry out safety and weld tests, perform calibration, and ensure all equipment is operating at peak performance. You'll also provide technical support for new product launches, assist with presales and after-sales support, and respond to technical and welding queries via email and phone. Working closely with our application demonstrators, you … are the same! Training Health and Safety Training as well as Fire Awareness training. Upon successful completion of the apprenticeship would lead to a role as a Fronius Technical Support Systems Engineer. Apprenticeship Standard Engineering and manufacturing support technician (level 3) Training Provider MILTON KEYNES COLLEGE Working Week Mon-Fri 8:30-17:00. Expected Duration 3 Years More ❯