5 of 5 Apprenticeship Support Engineer Jobs in the UK

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion … take on increasing responsibility. Engineers who perform well in this role will have a clear progression path to 2nd Line and eventually 3rd Line Engineer, working closely with senior engineers across a wide range of technologies and client environments. Key Responsibilities: Logging, managing, updating, and closing support tickets ...

will be expected to provide first line technical support to the company’s existing client base. This will involve the diagnostics and troubleshooting of issues through to fault resolution. You will be predominantly working with MS Windows based clients with server networks of up to 50 users. Role First … line support issues for Windows desktop users Dealing with customer issues via telephone and email Build and configuration of desktops and laptops Dealing with Office 365 and Azure managed services on behalf of clients Configuration and pre–installation setup of various hardware Carry out pre-installation surveys, upgrades ...

scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training … grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born ...

service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping to ensure that both individual and team SLAs are met Respond to customer calls and tickets daily, resolving … escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding at all times of SolCo ...

Bango utilise a wide range of cutting-edge technologies to deliver its services and is actively scaling its operation on a global basis to support its growth. Role Working for Bango you will have high personal integrity, honesty, reliability, and dedication. You will have the opportunity to work … other teams to gain knowledge as needed. Duties and key responsibilities: Provide level 2 technical support to all Bango Partners, demonstrating a customer focused attitude and technical expertise within the Bango systems Work closely with first level, acting as a mentor, to ensure BAU tasks can be fully absorbed ...